Before you pay
Checkout shows the role, the tier, any add-ons, the GST amount and the exact total. Premium is a one-time purchase for one role — not a subscription, not a deposit, and not payment for an employer’s attention. Payments are processed by Razorpay on hireiq.pro and billed by Talpro India Private Limited.
Refund rules
| Situation | What happens |
|---|---|
| Employer pauses or closes the role before preparation starts | Full refund to the original payment method within 7 working days. |
| Role closes after preparation starts | Delivered work (rewritten CV, completed calls) stays yours; undelivered components are refunded pro-rata by component price. |
| You change your mind within 24 hours of payment, before any call or rewrite is delivered | Full refund. |
| You are not shortlisted, interviewed or offered the role | Not a refund event — Premium is preparation, not placement. |
| Duplicate payment for the same order | The duplicate is refunded in full. |
Pending or failed payments
A pending or failed checkout does not start Premium work. Your application still stands as Free. Check your tracker before paying again; if money left your account without the tracker updating, write to us with your HIQ reference and the Razorpay payment ID.
How to request a refund
Email hello@talproindia.com from the address you paid with, quoting your HIQ reference. Refunds are made to the original payment method; your bank’s processing time may add to ours. These rules apply to Verified Jobs Premium. Career advisory packages have their own refund policy.
HireIQ Verified Jobs is a facilitation service of Talpro India Private Limited. We are not the employer for any role listed. Every hiring decision, offer and term of employment is made by the employer alone. See the facilitator disclaimer.