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GRIEVANCE REDRESSAL

A named route for every complaint.

Most questions are solved by replying to your confirmation email. If not, write to the Grievance Officer.

Published policy · v2026-10-15
grievance@talproindia.comFormal complaints
AcknowledgedWithin 2 working days
ResolvedAim: within 15 days
EscalationYour statutory rights remain

Grievance Officer

Grievance Officer, Talpro India Private Limited
Email: grievance@talproindia.com
Phone: +91 80 4094 8407 (Mon–Sat, 10am–7pm IST)
Registered office: B-Block, 4th Floor, 0741/A, 12th Main Road, Manipal County Road, opposite Star Market, AECS Layout, Singasandra, Bengaluru, Karnataka 560068, India

Legal notices: legal@talproindia.com.

What to include

  • Your name and the email you used with us.
  • Your HIQ reference (for applications or payments).
  • What happened, what you would like us to do, and any supporting documents.

How we handle it

  1. We acknowledge your complaint within 2 working days.
  2. A person not involved in the original matter reviews it.
  3. We aim to resolve it, in writing, within 15 days of receipt. If we need longer, we tell you why and when to expect an answer.

Data-protection requests

Requests to access, correct or erase personal data, or to withdraw consent, can be made with the privacy request form (we answer within 30 days of you confirming it), or sent to hello@talproindia.com or to the Grievance Officer. Candidates can also withdraw consent to share their profile at any time from their application tracking page. If you are not satisfied with our response, you retain the right to approach the relevant authority under applicable Indian law, including the Digital Personal Data Protection Act, 2023, and consumer protection law.

Version 2026-10-15 · Effective 15 October 2026 · Issued by Talpro India Private Limited

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