Refunds and cancellation.
Please read this before you pay. Payments are non-refundable once confirmed and every package is valid for 15 days — and there are cases where we always refund in full.
Leadership only · ₹50 L+This refund policy covers career advisory packages. Verified Jobs Premium has its own role-closure refund rules — see Premium terms & refunds.
Payments are non-refundable once confirmed.
Work starts from the moment you pay — a reviewer is assigned and time is reserved for you — so we do not refund a change of mind or a package that goes unused. The cases below where we always refund are never taken away.
Nothing renews
Every step is a one-time payment. We hold no mandate and cannot charge you again. There is nothing to cancel and no plan to end.
Valid for 15 days
Send your documents and book any included call within 15 days of payment. After that an unused package lapses and is not refundable. One call reschedule is free with 24 hours’ notice.
Always refunded in full
A duplicate or mistaken charge, a package we fail to deliver, or a case we decline. Failed-but-debited payments are reversed automatically by Razorpay and your bank.
Every case, named.
You change your mind, or do not use the package
Not refundable. Payments are non-refundable once confirmed, and a package not used within 15 days of payment lapses. If we need to move your call, we extend the 15 days to match.
You were charged twice, or charged in error
Refunded in full. Tell us within seven days of the charge and we will not ask you to justify it.
You paid but received nothing
If the delivery window passes and no document has reached you, and we cannot put it right promptly, you get a full refund.
The report was delivered and you disagree with it
This is not a refund case, but it is a case we take seriously. Raise it within fourteen days and we will use your included revision to correct anything factually wrong. If we got a fact wrong, we fix it and say so.
A longer engagement, part-completed
Representation and multi-step engagements are governed by the cancellation terms in your written engagement letter. As a floor: steps not yet started are refunded, and steps already delivered are not.
We end the engagement
If we decide we cannot honestly serve your brief, or we should have turned you away and did not, we refund everything not yet delivered. We would rather return a fee than keep money for work that cannot produce.
One email, four things in it.
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Employer-empanelled ₹50 L+ mandates, re-confirmed every 7 days. Apply free.